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Warranty Policy

Signature Faucets products are manufactured under the highest standards of quality and workmanship. This Limited Warranty describes exactly what is covered, for how long, and how to make a claim. This is Signature Faucets' exclusive written warranty; the remedies described below are your exclusive remedies.

Coverage and Duration

Signature Faucets warrants its products to the original consumer purchaser to be free from manufacturing defects in materials and workmanship under normal residential use, for the following periods from the date of original purchase, unless stated otherwise on the specific product page:

  • Non-electronic components — 5-Year Limited Warranty: including spray heads, cartridges, handles, pull-down hoses, washers, and supply lines.
  • Finishes — 2-Year Limited Warranty: covering finish defects such as peeling, blistering, or corrosion under normal residential use and proper care in accordance with our care and cleaning instructions.
  • Electronic components — 2-Year Limited Warranty: including touch/motion sensors and battery boxes. Batteries are not covered.
  • Purchases made prior to September 9, 2024: covered by a 2-year limited warranty from the original date of purchase.

This warranty is not transferable and applies only to products purchased directly from signaturefaucets.com or an authorized Signature Faucets seller, installed in a residential application in the United States.

What We Will Do

If a covered component proves defective in material or workmanship during the applicable warranty period, Signature Faucets will provide, free of charge, the replacement parts necessary to restore the faucet to good working condition. If we determine that repair or replacement is not practical, we may elect to refund the purchase price in exchange for the return of the product. These are your exclusive remedies.

What Is Not Covered

This warranty does not cover:

  • Damage resulting from improper installation — including installation not in accordance with the instructions provided with the product or applicable local plumbing codes. We strongly recommend installation by a licensed, qualified plumber.
  • Damage to the product or to any property (including water damage) resulting from improper installation, misuse, abuse, neglect, product modification, or use of the product for an unintended application.
  • Damage caused by cleaners containing abrasives, alcohol, or other organic solvents, or by failure to follow the applicable care and cleaning instructions.
  • Damage caused by water conditions, sediment, freezing water, or use with incompatible plumbing.
  • Outdoor installations — our products are designed and tested for indoor residential use; products installed outdoors are not covered.
  • Commercial, industrial, institutional, rental, or other non-residential installations.
  • Normal wear and tear.
  • Labor charges or other costs of removal, installation, repair, or replacement — the warranty covers replacement parts only.
  • Products purchased from unauthorized sellers.
  • Batteries.

How to Make a Warranty Claim

Submit a claim through our warranty claim form. Please include a complete description of the problem, video or photo documentation showing the issue, your order number, the product model and finish, and the date of purchase. Proof of purchase is required for all warranty claims.

Limitation on Implied Warranties and Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SIGNATURE FAUCETS SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LABOR CHARGES OR DAMAGE TO PROPERTY), WHETHER ARISING OUT OF BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, TORT, OR OTHERWISE.

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Use of this website and any purchase from it are governed by our Terms of Service, including its dispute-resolution provisions.

If you have any questions about this warranty, please contact us.

Last updated: July 15, 2026